Questions? Just email customersuccess@werecover.com or schedule an onboarding meeting and we'll get you all set up.
How to login for the first time + how to download our app.
How to use our phone and messaging system - as your primary phone system, or just to handle calls that you miss.
How to "train" Wendi to know who to screen out and who to connect you with.
Program Wendi to respond to different situations automatically just like you or you admins would.
How to use Wendi to manually and automatically check insurance benefits.
Push events into your calendar. If your calendar doesn't have a "public" scheduling link, you'll need to sync it to Google Calendar then create a Calendly account (it's free).
Here are our Wendi installation guides. Give this link to whomever manages your website - or, take a look yourself to install Wendi.
How to upload all of your current patients from your EHR into Wendi - so that you can message and call them + run insurance eligibility checks.